International Shipping
WE SHIP WORLDWIDE!
How to get shipping costs before ordering:
International Shipping
We ship worldwide!
IMPORTANT!
Your order may be subject to import taxes, duties, or VAT, which are applied to your order when it reaches the destination country. All fees imposed are the responsibility of the customer. eBodyboarding.com is not responsible for these charges.
If you refuse to pay import duties/brokerage fees or are unable to receive the shipment, we cannot refund the cost of your purchase or return shipping!
INTERNATIONAL SHIPPING RATES
International shipping fees will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING TIMES
| International SHIPPING METHOD | *Estimated Delivery Time |
| UPS Worldwide Express | Usually 3-5 days (Not available to all countries) |
| UPS Worldwide Expedited | Usually 4-7 days (Not available to all countries) |
| **USPS Priority Mail International |
Usually 7-10 days (Longer to some locations. Not valid on oversized items) |
| **USPS First-Class Mail International |
Usually 2-4 weeks, but can take up to 2 months to some locations (Only valid for items under 4lbs) NO INSURANCE AVAILABLE WITH THIS METHOD! |
| **USPS Priority Mail International Express |
Usually 3-7 days (Longer to some locations. Not valid for bodyboard shipments and other large packages) |
*Please remember, shipping times are ESTIMATED and are subject to flight delays, local shipping delays, and customs delays.
**All USPS shipments are transferred to your local postal system when they reach your country, so if your postal system isn't reliable, please select UPS/Fedex instead!
All shipments (EXCEPT FIRST CLASS INTERNATIONAL) have basic insurance and tracking numbers which are automatically emailed to you when we ship your order. If tracking indicates your order has been delivered, please contact us to file a claim with the shipper AFTER you have checked around your house or with your neighbors to make sure the package hasn't been delivered.
LOST SHIPMENTS
If your shipment hasn't arrived, contact us and we can initiate an inquiry with the carrier. Please note, inquiries can take up to 30 days.We cannot refund your shipment until we have confirmation from the carrier that your shipment is lost and there are NO REFUNDS IF YOU CHOOSE USPS FIRST CLASS INTERNATIONAL!
ORDER PROCESSING
We ship orders Monday-Friday only and are closed on weekends and major US holidays.
Our shipping cutoff is 2pm PACIFIC time.
We ship most products from San Clemente, California, but certain items are shipped from alternate warehouses.
SHIPMENT CONFIRMATION AND ORDER TRACKING
After you’ve placed an order, you will receive an order confirmation email. Please allow time for order processing.
You will then receive a shipment confirmation email notification once your order has shipped (within 1 business day in most cases!). The shipping confirmation email will contain your order tracking number. Please allow up to 24 hours for this tracking number to become active.
More questions about shipping?
Contact us at: orders@ebodyboarding.com
Please read our return policies before ordering.